Purchase Guidelines
Fraud Indicators
- Unusual Vendor Names
- Same Vendor Address and Employee Address
- Only One Employee Ever Uses a Specific Vendor
- Unusual Activity for a Given Cardholder
- Repeated Misuse by Cardholder
- Round Number Purchases
- Transactions with Missing Receipts or Altered Documentation
- Sequential or Unnumbered Receipts
- Duplicate Charges
- Purchases Made Outside of Regular Business Hours
- Activity by Non-Cardholders and Terminated Employees
- Cardholder Approving His or Her Own Transactions
If a transaction is identified as potential fraud or can’t be identified as a transaction made by the cardholder, then immediately report to Citibank Fraud Support at 800-945-3114 and email your system member’s Payment/Travel Card Office.