Travel Guidelines

Aging Transaction Escalation Policy

Travel Card Transactions

Based upon posting date if unassigned to a report, or trip end date if already assigned to a report.

  • Expenses should be submitted within 30 days.  If not, daily email notifications are sent from Concur to cardholder and delegates.
  • Scheduled monthly report to department business staff for all aging transactions in their department
  • Scheduled weekly report to department business staff for transactions greater than 60 days for their department

(Contact travel@tamu.edu to request these reports be delivered for your department or to make changes to recipients.  It is important that all departments receive these reports).

  • Weekly report in Controller Connection of all transactions greater than 90 days. Please monitor this report as these transactions need to be addressed immediately.
  • 90 Days notify cardholder and department approvers through Oversight that the card will be suspended in 5 days if no response.
    • Reminder: At 90 days, expenses that are not submitted become taxable to the cardholder.  Please see 90-Day Policy.
  • 120 Days and beyond notify Assistant Dean/Division Manager through Oversight
  • 150 Days notify Dean/VP through Oversight
  • 180 Days notify CFO/Controller through Oversight
  • 210 Days if items are not cleared, FMO will mark all items as unallowed and begin a collection process from the employee and place them on state hold.  

Payment Card Transactions

Based upon posting date.

  • Expenses should be submitted within 30 days. If not, daily email notifications are sent from Concur to cardholder and delegates.
  • Scheduled weekly report to department business staff for all transactions, but with emphasis on those greater than 30 days
(Contact travel@tamu.edu to request these reports be delivered for your department or to make changes to recipients. It is important that all departments receive these reports).
  • Weekly report in Controller Connection of all transactions greater than 45 days. Please monitor this report as these transactions need to be addressed immediately.
  • 45 Days notify cardholder and department approvers through Oversight that the card will be suspended in 5 days if no response.
  • 60 Days and beyond notify Assistant Dean/Division Manager through Oversight
  • 90 Days notify Dean/VP through Oversight
    • Reminder: At 90 days, expenses that are not submitted become taxable to the cardholder. Please see 90-Day Policy.
  • 120 Days notify CFO/Controller through Oversight
  • 150 Days if items are not cleared, FMO will mark all items as unallowed and begin a collection process from the employee and place them on state hold.