Travel Guidelines
Aging Transaction Escalation Policy
Travel Card Transactions
Based upon posting date if unassigned to a report, or trip end date if already assigned to a report.
- Expenses should be submitted within 30 days. If not, daily email notifications are sent from Concur to cardholder and delegates.
- Scheduled monthly report to department business staff for all aging transactions in their department
- Scheduled weekly report to department business staff for transactions greater than 60 days for their department
(Contact travel@tamu.edu to request these reports be delivered for your department or to make changes to recipients. It is important that all departments receive these reports).
- Weekly report in Controller Connection of all transactions greater than 90 days. Please monitor this report as these transactions need to be addressed immediately.
- 90 Days notify cardholder and department approvers through Oversight that the card will be suspended in 5 days if no response.
- Reminder: At 90 days, expenses that are not submitted become taxable to the cardholder. Please see 90-Day Policy.
- 120 Days and beyond notify Assistant Dean/Division Manager through Oversight
- 150 Days notify Dean/VP through Oversight
- 180 Days notify CFO/Controller through Oversight
- 210 Days if items are not cleared, FMO will mark all items as unallowed and begin a collection process from the employee and place them on state hold.
Payment Card Transactions
Based upon posting date.
- Expenses should be submitted within 30 days. If not, daily email notifications are sent from Concur to cardholder and delegates.
- Scheduled weekly report to department business staff for all transactions, but with emphasis on those greater than 30 days
(Contact travel@tamu.edu to request these reports be delivered for your department or to make changes to recipients. It is important that all departments receive these reports).
- Weekly report in Controller Connection of all transactions greater than 45 days. Please monitor this report as these transactions need to be addressed immediately.
- 45 Days notify cardholder and department approvers through Oversight that the card will be suspended in 5 days if no response.
- 60 Days and beyond notify Assistant Dean/Division Manager through Oversight
- 90 Days notify Dean/VP through Oversight
- Reminder: At 90 days, expenses that are not submitted become taxable to the cardholder. Please see 90-Day Policy.
- 120 Days notify CFO/Controller through Oversight
- 150 Days if items are not cleared, FMO will mark all items as unallowed and begin a collection process from the employee and place them on state hold.