Credit Memos

Credit Memos, upon receipt, should immediately be entered into the payment system using the invoice/credit memo number to identify duplicates.

A credit memo must be entered in the payment system directly against the original purchase order. Vendors should submit the credit memo directly to FMO for entry; however, if submitted to the department in error, please image and submit the credit memo to FMO via the payment system.

In the event the purchase did not occur through the payment system via a purchase order, the department must create a non-po payment/credit request. This must document the original invoice number or non-po payment request and must use the same account number and object code in the non-po payment/credit request.